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Support

Unlike so many providers of internet and web services we don't believe in making you sit in long queues, complete unanswered support tickets or send emails into the ether.

We offer real, human support and with innovative software solutions can even provide remote support of your desktop to get to the bottom of and fix your problems.

Click on the relevant link below:

Online Support Click here Email Set up and support Click here Service Status - Click here

If requested by your representative, please click the download button below

When you click on this icon you will be asked to download and install Crossloop software. This application allows us to take remote control of your computer so that we can see, diagnose and fix any problems that you may be experiencing with your email or database software.

Step 1 Click the icon above and press "Run"
Step 2 Chose the English Option
Step 3 Accept the License Agreement
Step 4 Create a desktop icon
Step 5 Launch Crossloop and we can assist you

Email set up/support

To ensure you have the right configuration to send and receive your emails click here if you are using Outlook, click here for Outlook Express and click here for Windows Mail

Service Status

No problems are currently being experienced

 
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